Privacy Policy

Welcome to Wiser Cookie Co.

At Wiser Cookie Co. ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

When you place an order or create an account, we may collect:

• Contact information: your name, email address, and phone number
• Order details: product selections, flavors, quantities, and special requests
• Pickup preferences: your preferred pickup location and timing
• Account information: if you create an account, we store your login credentials securely

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location
• Pages visited and time spent on our site
• Referring website or link

How We Use Your Information

We use the information we collect to:

• Process your orders: fulfill your cookie requests, coordinate pickup times, and communicate about your order status
• Contact you: send order confirmations, updates, and respond to your inquiries
• Improve our service: understand how customers use our website and enhance your experience
• Maintain your account: if you choose to create one, to remember your preferences and order history

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: with trusted third parties who assist us in operating our website and conducting our business (such as our authentication provider, Firebase)
• Legal requirements: if required by law or to protect our rights, property, or safety
• Business transfers: in connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use essential cookies to keep you signed in and remember your preferences. We do not use advertising or tracking cookies. Our website uses:

• Session cookies: to maintain your login state
• Preference cookies: to remember your settings

You can configure your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Data Security

We implement appropriate security measures to protect your personal information. Your account is protected by secure authentication through Firebase, and we use HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access: request a copy of the personal information we hold about you
• Correction: update or correct inaccurate information
• Deletion: request that we delete your personal information
• Opt-out: unsubscribe from any marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Location: Fayetteville, TN 37334